Cruise America RV Rental
- Nightly rate
- Ask for rates
- Rents
- RVs and campers
- Phone
- (315) 333-5567
- Website
- cruiseamerica.com
About Cruise America RV Rental
Cruise America's Ontario location is part of a large North American rental network that has been renting RVs since 1972. The fleet here comes in three sizes: Compact Plus, Standard and Large. It's an employee-owned company, and the lot is wheelchair accessible. Hours are posted but they aren't open around the clock. Reviews land at 2.8 stars across 33 ratings, and the staff gets mentioned more than anything else. Some renters describe a smooth pickup and come back year after year. Others tell a different story: a rig handed over unwashed, with old food left in the microwave, a broken bed frame, leaking shower and sink plumbing, and door locks that failed on the highway. Fees and money come up often too, including one renter who was moved to a smaller unit at the same price after a last-minute switch. The pattern in the reviews points to one thing worth doing: a full walk-around, inside and out, before you drive off the lot.
Good to know
- Three RV sizes: Compact Plus, Standard, Large
- Employee-owned, part of a large North American network
- Rated 2.8 stars from 33 Google reviews
- Staff mentioned most often in reviews
- Wheelchair accessible entrance and parking
Office hours
| Monday | 9am – 5pm |
| Tuesday | 9am – 5pm |
| Wednesday | 9am – 5pm |
| Thursday | 9am – 5pm |
| Friday | 9am – 5pm |
| Saturday | 9am – 1pm |
| Sunday | Closed |
Pickup and return windows are often narrower than office hours. Confirm your times when you book.
What renters mention
“We have rented Cruise America RV's for the past two years from the Ontario,NY (Rochester) location. Are there some learning curves with renting an RV...YES.” – Jena C., 2 months ago, on Google
“There was a vent on the roof I wanted to use, but I couldn't because it was ziptied close, and driving the RV was kind of loud with the door rattling. I don't know if that's normal, but it was a tad annoying.” – Damian N., a year ago, on Google
“I have rented from the Ontario, New York office at least a couple times a year for the last five or six years. The staff is always professional, and the units are always clean and ready for pick up.” – Jeff C., 11 months ago, on Google